Use Cases Ask AI Pricing Embeds AI Skill MCP Server Sign in Get Started

Embed support anywhere

One help center, four touch points. The chat widget brings your help center and Ask AI onto any page, the contact form goes on public pages, the ticket center lives inside your app behind your own login, and forwarded support@ email joins them. All four land in one inbox. One script tag each, zero dependencies, full style isolation.

Try the live embeds →

Helpdesky system diagram: one help center feeding four touch points that all land in one shared inbox One SEO and GEO-ready help center with guides and tutorials hosted four ways: at its Helpdesky address, on your own subdomain, in a subfolder on your website, or headless inside your own templates through the Content API. It feeds search, the chat widget and Ask AI, with external URLs you add as extra reference, so most questions are answered before anyone writes in. Four touch points reach your team: the chat widget with messaging, Ask AI and help center articles on any page; the contact form embedded on public pages with no account needed; the ticket center embedded inside your app behind your own login where signed-in users see and reply to their tickets; and email forwarding, which sends mail from your support@ address to Helpdesky. All four land in one shared inbox. One help centerDocs on your own domainRanks in search & AIFeeds Ask AIChat widgetChat, Ask AI, articlesContact formPublic page, no accountTicket centerBehind your app loginEmail forwardingForwarded support@ mailOne shared inboxYour team replies here Helpdesky system diagram: one help center feeding four touch points that all land in one shared inbox One SEO and GEO-ready help center with guides and tutorials hosted four ways: at its Helpdesky address, on your own subdomain, in a subfolder on your website, or headless inside your own templates through the Content API. It feeds search, the chat widget and Ask AI, with external URLs you add as extra reference, so most questions are answered before anyone writes in. Four touch points reach your team: the chat widget with messaging, Ask AI and help center articles on any page; the contact form embedded on public pages with no account needed; the ticket center embedded inside your app behind your own login where signed-in users see and reply to their tickets; and email forwarding, which sends mail from your support@ address to Helpdesky. All four land in one shared inbox. One help centerSEO/GEO-ready docs on your domain.Guides & tutorialsFeeds Ask AIChat widgetChat, Ask AI andarticles, anywhereContact formAny public page,no account neededTicket centerInside your app,behind your loginEmail forwardingForward support@,same inboxOne shared inboxEvery touch point lands here.Reply from one place.

Prefer not to paste snippets yourself?

Hand it to your AI agent. It reads the Helpdesky skill and adds the chat widget, contact form, ticket center, and email forwarding for you.

Paste this into your AI chat or coding agent
Read https://helpdesky.io/docs/skill.md and set up Helpdesky for my app: add the widget, the contact form, the ticket center, and email forwarding. If you can connect to MCP, connect to https://helpdesky.io/mcp first and create the helpdesk yourself.

Works with Replit, Cursor, Lovable, Bolt, and any other agent that can read a URL. How the skill works →

Chat Widget

One script tag. Your docs on every page.

A floating chat widget with messaging, Ask AI, and your help center articles. Visitors get answers and reach you without leaving your site.

yourcompany.com / dashboard↗
YyourcompanyOverview    Activity    SettingsJC
YOUR WORKSPACE

Good morning, Jane.

Here's what's happening in your workspace today.

ActivityEverything in one placeSee your latest updates here.
Quick linksYour accountManage your workspace.
Search Ask AI Message
How do I invite a teammate?Ask
Answer in English
AI Answer

Open Settings → Team and select Invite member. Enter their email address and send the invitation; they'll receive an email to join your workspace.

Sources
Inviting team members
Managing your workspace
Powered by Helpdesky
One line of code
<script src="https://helpdesky.io/widget.js" data-helpdesk-id="your-id"></script>
View setup guide Live chat vs ticket messaging
Contact Form

A contact form that lands in the same inbox

A branded contact form you embed on any public page. Visitors send messages without needing an account, and you answer from the same inbox as everything else.

Jane Cooper
jane@company.com
Sales
Hi! I'd love to learn more about your plans for our team.
Send message
Inbox 3Filters
MRMaria Rossi2h
JCJane Cooperjust now
ALAlex Lee1d
JCJane Cooperjane@company.comOpenUnassignedResolve
JC
Hi! I'd love to learn more about your plans for our team.
Contact form · just now
Write a reply…
Embed code
<div id="hdh-contact-form"></div> <script src="https://helpdesky.io/contact-form.js?v=9" data-helpdesk-id="your-id"></script>
View setup guide
Ticket Center

Support for signed-in users, inside your app

Embed it inside your app behind your own login. Signed-in users see their tickets, open new ones, and reply, all without leaving your product.

YyourcompanyDashboard    Billing    SupportJane Cooper JC

Conversations

New message
Can't access my dashboardPending

I can sign in, but my dashboard isn't loading. Is there something I need to check?

Today, 09:14
Billing question about annual planUnresolved

Thanks for reaching out, Jane. Annual billing is available on every paid plan…

Yesterday
Account settings questionResolved

Glad that sorted it out. Let us know if anything else comes up.

Sep 18
A SUPPORT AREA THAT BELONGS TO YOUR APP

They never have to leave.

Your customers see their conversations where they're already signed in. Your team answers from the same shared inbox.

01
HMAC authenticationUsers only see their own tickets.
02
Conversation threadsEvery reply stays in context.
03
Status trackingPending, unresolved, or resolved.
Embed code
<div id="hdh-ticket-center"></div> <script src="https://helpdesky.io/ticket-center.js?v=9" data-helpdesk-id="your-id" data-email="user@example.com" data-signature="hmac-sha256"></script>
View setup guide
Email Forwarding

Connect your existing support email

Forward your support@ address to your Helpdesky address. Each email becomes a conversation in the same inbox as widget chats, form messages, and tickets.

01 / YOUR ADDRESS
Your mailbox

Keep the address your customers already know.

support@yourcompany.com
JCJane CooperHelp with my accountnow
ALAlex LeeQuestion about billing8m
MTMax TaylorGetting started1h
02 / ONE RULE
↗
Forward incoming mail

Paste your unique address into your mail settings.

Mail settings Forwarding
Forwarding: on
Forward a copy of incoming mail to
acme-368269@inbox.helpdesky.io
03 / SHARED INBOX
Inbox 3Filters
VWebsite visitor4m
MRMaria Rossi1h
JCJane Cooperjust now
Forwarded email · same inbox as widget and form

Ready to embed support everywhere?

Set up your help center and embeds in minutes. No credit card required.

Get started for free