Help center, Ask AI, contact form, ticket center, and email forwarding on every plan, with unlimited seats and every AI feature. Upgrade when you need unlimited articles and conversations, or want to remove Helpdesky branding.
Every feature, even on Free. We grow when you grow.
40% off for your first 6 months with code 40OFF6, then $15/month
Every plan includes every feature. Here's the full breakdown.
| Free | Pro | |
|---|---|---|
| Usage | ||
| Workspaces included | 1 | 1 |
| Published articles | 15 | Unlimited |
| Conversations per month | 15 | Unlimited |
| Seats | Unlimited | Unlimited |
| Help Center | ||
| Knowledge base | ✓ | ✓ |
| Embeddable widget | ✓ | ✓ |
| AI-powered answers | ✓ | ✓ |
| AI content generation | ✓ | ✓ |
| SEO | ||
| SEO tools | ✓ | ✓ |
| Sitemap & meta tags | ✓ | ✓ |
| Custom domain, subfolder or headless | ✓ | ✓ |
| Messaging | ||
| Live messaging | ✓ | ✓ |
| Contact form | ✓ | ✓ |
| Ticket center | ✓ | ✓ |
| Email notifications | ✓ | ✓ |
| Conversation assignment | ✓ | ✓ |
| Customization & Branding | ||
| Widget theming | ✓ | ✓ |
| Remove Helpdesky branding | × | ✓ |
| Team & Developer | ||
| Staff accounts | ✓ | ✓ |
| API access | ✓ | ✓ |
| CSV export | ✓ | ✓ |
| Support | ||
| Email support | ✓ | ✓ |
Everything. The Free plan includes every feature and every AI feature: the knowledge base, embeddable widget, AI-powered answers, AI content generation, SEO tools, custom domain, API access, contact form, ticket center, and unlimited team members, for one workspace. You can publish up to 15 articles and receive 15 conversations per month, and your help center shows a small "Powered by Helpdesky" badge.
Pro is $15/month for one workspace with unlimited articles, unlimited conversations, unlimited team members, and the Helpdesky branding removed. There is nothing else to unlock: the feature set is the same as Free, and you host your help center where you want it (the Helpdesky address, your own subdomain, a subfolder on your website, or headless in your own templates). Right now, code 40OFF6 takes 40% off for your first 6 months, so you pay $9/month and then $15/month after that.
Every workspace is a completely separate help center with its own chat widget, inbox, branding, and domain, and every plan includes one workspace. You can create more workspaces under the same account; the extra ones run on Free limits.
We don't believe in per-seat pricing or feature gating that forces you to pay hundreds of dollars just for basic support tools. Every plan includes every feature — AI answers, SEO, messaging, ticketing. You only pay more when you need higher limits or want to remove our branding.
No. You have our word: we will never increase your prices. The price you sign up at is the price you keep for as long as you stay on that plan.
If you have more articles than your new plan allows, the excess articles are automatically unpublished but not deleted. They're saved as drafts and will be automatically republished if you upgrade again.
Yes. All paid plans are billed monthly and you can cancel at any time. Your subscription stays active until the end of the current billing period, then your account returns to the Free plan.
Payments are processed securely through Polar. You can pay with a credit or debit card. Invoices and billing history are available through your billing portal.
