Rich content blocks you can use in articles

Helpdesky articles are written in Markdown with a few helpful extensions. This article shows them all in one place.

Headings

Use # through ###### for h1–h6. The h1 is always your article title, so start your body at ##.

Callouts

Note: Blockquotes render as soft callouts in the help center.

⚠️ Warning: Stack two blockquote symbols for a stronger emphasis.

Lists

• Bullet one
• Bullet two
  • Nested bullet
• Bullet three

1. Ordered step
2. Another step
3. Final step

Code

Inline like npm install helpdesky or fenced blocks with syntax highlighting:

import { Helpdesky } from "helpdesky";

const hd = new Helpdesky({ apiKey: process.env.HELPDESKY_KEY! });
await hd.articles.create({ title: "Hello world", content: "..." });

Tables

Plan	Articles	AI answers	Custom domain
Free	25	—	—
Pro	Unlimited	✅	✅
Unlimited	Unlimited	✅	✅ (3 slots)

Images

YouTube video

Paste any YouTube link on its own line and Helpdesky embeds it:

Horizontal rule

---

That's the full toolkit.