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Search our knowledge base or browse categories below to find the answers you need
Getting Started
Set up Helpdesky and ship your first help center.
3 articlesChat Widget
Install and customize the floating chat widget.
1 articleAI Answers
Configure AI replies powered by your articles.
1 articleBilling & Plans
Manage your plan, helpdesk slots, and invoices.
1 articlePopular Articles
Rich content blocks you can use in articles
Headings, callouts, tables, code, images, and embedded videos — all in plain Markdown.
How Ask AI works
Your articles become an instantly-searchable AI knowledge base — no training required.
Welcome to Helpdesky
A two-minute tour of what you can build with Helpdesky.
Pointing a custom domain at your help center
Two DNS records and you're live on help.yourdomain.com.
Installing the chat widget
Drop a single script tag into your site to enable search, AI, and messaging.